We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good oh
Excellent value for money. This is the third pair I have bought.
Wrote to all information, insole length, size is EUR size, all the details, it on the table, as a child chewed everything, eventually waited long shoes, came in his table of 41, the 2 sizes bigger than I ordered. A dispute, ask store why huge shoes? seller really did not answer, wrote that he had many positive reviews And T. d., my request is not able to answer. as a result of the dispute, aliekspress intervened and looking at the evidence on my part, returned the money, no return merchandise. about shoes, shoes were well packed, quality is quite good, look solid, but unfortunately my sent seller shoes 2 sizes larger. seller recommend!!!
Perfect. I have ordered all colors. I knew met tous les jours for working. Good size. I recommend
Thank You Very Much. Sock some bent on both shoes. Like cardboard bent. And OK, all size.
Looking quite well, very good manufacturing, fits description and pictures for 100%. Recommended, thank you store.
The quality is good. The sole hard. Size fit. Can order another color.
42 super pour un 41 France.
Took about 18 days to arrive. Received in good condition. The shoes were packaged in air cushion packaging. The smell of fake leather is very strong. Shoes fit well. So far so good, it is hoped it will last for as long as the fake leather allows.
Child go to school is good enough
Product found as good. But unfortunately Bangladesh customs imposed duty on the product of BDT 1035 (more than USD 12) by over valuing the product which was shocked us. Respective authority needs to solve this type of problems otherwise in longer run the business of Ali Express will be reduced for that.
Perfect. Received in 10 days
It has rubber smell, it feels rubber in hands, but it look high quality
Good quality shoes and they fit well too.
Thank you very much
Husband ordered shoes. Size 42, foot length 27 cm, I ordered size 26. Guess and size even somewhat big little cm half, when the my husband have wide foot. Look very beautiful shoes expensive, quality range, seen that directly by factory not in the basement. Accurate description store. Shoes Take A Picture failed husband умчался them on a business trip. Optional then leave feedback. Area Kaliningrad shipping 1 month. Track number all over track way. To buy recommend. To seller Thank you very much!
Good fit, good quality so far, very happy.
Skin or answer difficult, it turns out came quickly. Fitting shoe found out that they are huge, although the sole was 27. 5. A dispute, had a long argument with the store. (He claimed that I do not have the correct size). ALI money back, thank you. why Shoes does not fit, my dealer did not understand.
Good buy 100%
If it is not stink, General super. Size fit)
Good furniture product. Comfortable and lightweight. Recommend to air a little because after I used them note wet the socks and was the shoe Could not ensure that is Leather abroad… By inside have other lining that seems Leather. Of all shapes am Super compliant. It took two weeks.
Fast shipping and the shoes came in a well packed parcel and protected with bubble wraps. Excellent I recommend
free delivery. product line, shoes very comfortable. perfect size (43) serious store +++++
only 4 stars because size one. fit with the same size and other заказывал though
20 days order come quality good. genuine leather week выветрился smell