SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Whoomart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
долго отправляли заказ, но в последний день, как должны были, отправили и вот вчера получила) синтетика конечно, но очень качественная, хорошо сидит!! на свой 40-42, судя по отзывам, взяла М и не ошиблась!!) продавцу спасибо, отвечал, когда обращалась к нему, но долго отправлял) довольна!) закажу ещё))
absolutely love it. super thick material and doesn't seem cheap. it's super small though. I'm a 12/14 and if doesn't even nearly do up.
Extra
Пиджак крутой!!! Качество хорошее, берите не пожалеете. Мне все нрав
It is perfect i am 172 cm 60 kg size xl very good material very good size everything perfect
Perfeito! Chegou absurdamente rápido!
Thanks dear friend, I’m happy, very good quality
so Nice
Закала размер м. У меня рост 173, грудь 87, талия 59, размер подошёл, качество хорошее, рукава коротки, отдала в ателье, чтобы удлинили. Все супер! Закажу ещё в другом цвете. Цвет не белоснежный.
Очень красивый
A bit tight
very nice jacket, great material. feel soft.
I don’t think it is 75% of Colton and it’s not really same as the original ones but still good
Очень хороший пиджак!!!! Качественный товар просто бомба!!!!
Very good
Super!
Best store ever so happy with purchase I have the white one and it was so good ordered the black !!! EXCELLENT
Me encanta!!! Calidad excelente!! Envio rapidísimo, modelo precioso, pedí una M y me queda perfecta mi talla en españa es la S
Amazing. Will buy again
Пиджак пришел грязный. Я 1,60 см. Объем груди 90. Велик мне в рукавах и в спине
Очень красивый и качественный пиджак. Я так его ждала, но к огромному сожалению XL оказался маловат на 46 рус. Тесный в плечах и руках; застегнуть можно, сильно натянув, либо не застёгивать вообще. Придётся отдать дочке (44 рус.).
Excellent, same as pictures
Melhor do que eu esperava!!!!
Love the blazer good material however one button fell off the first day
Love it! excellent quality and size was just right
maravilhoso!
Best item I have ever ordered off Ali express!!! LOVE IT
La veste est top, la qualité aussi ! Elle taille un peu petit je fais habituellement un S et j’ai pris une taille M. Mais très bien sinon
Nice...very high quality....could be a little bit longer...
Amazing quality
Just like picture, very high quality
Я в восторге. На европейский s заказала m, в самый раз. Ещё в комплекте 2 пуговки. Спасибо
Very beautiful and well made jacket. If you purchase it, you won't be disappointed! However, the sizing runs small. I wear a s/m (4-6 in US sizing). However with jackets I prefer to get a medium to allow for room. I purchased this jacket in an XL. It fits well, the sleeves hit right at the wrist. I can button the jacket but it is a bit snug when buttoned.
High quality blazer
Top quality blazer - thank you
schöner blazer gute und hochwertige Material Größe 2 Nummern größer
ich trage normalerweise europäische 36 gr, icv habe aber in L gekauft passt perfekt! schnelle Lieferung! sehr preiswert! bin sehr glücklich Danke
perfect
Great quality
same as the pictures, I'm 158cm and 62kg size XL is ok but I think L could be better fit if you same as me like the Brazer in smaller size!
Fast delivery , great quality thank you
5 star quality xxxxx
Perfect
Чудесный жакет , очень строгий и стильный , пуговицы металл поэтому жакет довольно тяжёлый ) до мск шёл месяц , заказом довольна на счёт состава сомневаюсь синтетика 100% ! Рекомендую )
Super veste conforme à la photo juste la taille pour un 42 prenez XxL
Very good quality
best quality items ever
Nice quality, fast delivery!
он такой классный)закажу в другом цвете
Пиджак заказала в начале февраля, получила 19.03.Очень долго продавец тянул с отправкой, ссылаясь на Новый год, а потом и просто оттягивал до последнего дня отправки.Пиджак плотный, хорошего качества, ни одной нитки не торчит, все пуговицы на месте, выглядит очень солидно, модно, полностью соответствует описанию.Единственное, я ношу xs, заказала s, думала будет маломерить, оказался великоват.В общем и целом товаром довольна.Один минус- продавец тянет с отправкой.