We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These sandals fit well and are very comfortable as well as looking good.definitly recommend them.
If… Very good!!!
Super cool sandals, her husband's high rise, plus varicose veins-to order one size larger, very good fit, very light. Recommend to everyone!!!
Excellent, already purchased other
very nice shoes, fast shipping and good communication
хорошее качество, рекомендую. на русский размер 44 можно взять на размер больше, чем я заказал
Quality product. Well packed.
A second time. Fit perfectly, delivered quickly, thank you.
Thank you for a good item
Perfect fit. Very comfortable and well built
Come fast track, well packed. In size to 43 Russian without reserve, comfortable and look decent.
Excellent as description, consigliatissime.
Wonderful sandals! Light, comfortable! Corresponds to the grid. It is great!
nice, very light,looks comfortable
Nu husband wears them with Great pleasure
Sandals fun. The leg look good. Beautiful. Neat stitching, comfortable insole. The 5 +. The Only negative, were very very long, more than two months. Open a dispute, but finally come. With the exception of the delivery, botton worthy.
Order exactly match the description. The size of an application. Sandals comfortable.
Excellent sandals, recommend!
Thank you very much! Sandals of the highest quality: and beautiful and very comfortable-orthopedic insole. I ordered a second pair for yourself and make more third pair, for his son-in-law. Excellent packing-inflated. Very fast delivery. Highly recommend this store!
Sandals beautiful very והמידה מדוייקת it makes for convenience מירבית walking.
Everything is fine, bought a second time))))
Garni that зручне VZUTTYA
Good, light and comfortable. You will not regret! Thank You!!!
All good! More free than those that were before. Thank You Very Much! Strongly recommend!
Very good item. Matches perfectly size sales. Very comfortable. Arrival quickly. I recommend the store
The 43 took 11 size normal. Ribbed soles massage overall happy
Very afraid that size is not suitable. But just the Russian 42! Very light! Thanks to the store for the exact line of size!
Super Shoes could be the slightly larger Visually and to wear just super And maybe there's you yes Times in Size 46
Very good furniture product
Excellent sneaker for money.
Fast shipping, Good Quality, Very Impressed. Recommended Seller.
Excellent product quality, size as described.
Very happy-and shoes, and communication with the store. Foot Length 25, even less, but the width 10. Fit perfectly. Thank you very much!
All is super! Very satisfied with the quality! The second time, the first passed about 2500 KM! The store is also good, responsive and sociable! Highly recommend!
A Little slippery soles. AND the rest is normal.
Small gift inside package. Thanks!