We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very comftable second time i ordered. it is the right size
Great build quality and very comfortable.
Todo as described, accurate size and fast delivery. Recommend this store.
Good store and good product.
All it. 2 pair ordered Sports)
Second pair I bought from this store, excellent, highly recommend.
Velmi hezké, rychlé dodání, velikost odpovídá
Fast Delivery and product as described.
Great shoe good fit and sizing true to measurement
Though half a size smaller.
Shoes fit perfectly
Cool in the summer
very good, nice fit, thnx
Love me very practical and comfortable
Love the shoe! Very nice material and qualiry!
Good sneakers beach is the most
Arrived perfectly, satisfied with the product, congratulations to…
Sneaker went to Moscow almost 2 months long. Protorchali on Chinese custom 1,5 months. The contact store for help. It is well done, responded, helping all find out. As a result he did come. Soft, light, need to be comfortable. Packed in a bag, not even pupyrku, so well get crushed, is rented. Hopefully, boy suit, seems to believe that its size. Measure is not yet possible, because the baby fall on sea, without waiting for sneakers because of the long delivery. The sneaker good, decent quality. Only decorative blotch just came off. Thank you, recommend you can! Pictures will add a later, now that is not loaded.
Again excellent I love these simple shoes...
Value for money.. A bit smaller than standard size. Customer should order 2 level higher.
As specified in the details, Good
Wearing at work, easily torn :(
Very good store; good product.
Super! Comfortable and soft. The 44 took 11 (45 size)
Everything is fine!
Excellent shoes, ordered a second pair straight away, highly recommend.
sizes are accurate. good fit.
Like others arrived very quickly to Brazil, 22 days
Todo Super good quality price very good
Very well, thank you
it fits perfectly according to the table
Nice shoes and a good store. Worried that did not have time to come to our departure (took their husband at sea) the seller sent the goods immediately. Night booked Day has been shipped items. As a result came very quickly. Are the exact size. The 42 size ordered 9.5 (the table 43) resulting in a half cm Are free. But my husband said so even better. By the way the smelly right there was no smell. Seller recommend.