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Easy returns and refunds
Free shipping worldwide
Gender:
Men
Item Type:
Hoodies,Sweatshirts
Type:
Regular
Sleeve Style:
Regular
Brand Name:
Luogen
Hooded:
Yes
Thickness:
Fleece
Collar:
Button Up Collar
Material:
Polyester,Cotton
Sleeve Length(cm):
Full
Model Number:
Custom
Closure Type:
Zipper
Clothing Length:
Regular
Detachable Part:
None
Pattern Type:
Solid
Style:
Casual
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Whoomart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
12 reviews
100% of buyers enjoyed this product!
5 stars
(11)
4 stars
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Parfais, the quality is very good and the flocking is well worked. (I have caught the M, I do 1m85 and 84 kilo, this size very well, in general I do the L European) Excellent communication with the store.
Not sure what the hold up was. I paid DHL and it was shipped but the original DHL Tracking never showed and had to request to resend new ones. Original order date was, when I ordered, November 20, 2018. I didn't receive until December 14, 2018. Shipping for this order--VIA DHL--was very slow. But was glad when I received the jackets before deadline.
Low-quality seam :(
Very Warm and comfrotable Hoodie. Will be buying more.
I´ve gotten diferrent color than i ordered, but that is nice too. Otherwise everything is OK.
Quality of aufdrucks is incredibly good!
This State-!
good, very warm, without marriage, but a big one came, the store agreed to send another for a small payment
The jacket is amazingly soft and comfortable. I'm really happy with the material. The printed image on the back is of high quality too. I've even machine washed (and dried) the jacket a couple of times already and the quality is still great! The store helped me pick a suitable size for my size+height. Overall, this is a 5 star jacket and I definitely recommend the seller.
Very professional, very good store. Order following the marked features and direct attention at any time. We will continue doing business with them, highly recommended.
Super happy with the quality of the rear printing. Easy to fast response with the business owner. Happy client!
Very good jacket for the price. Nice dense outer material to keep the wind out, and nice thick fluff on the inside to keep the heat in. Has a nice heavy feel to it. I am very impressed with the jacket. Seems very good quality, could not find any faults on the jacket itself or the printing. With the prints being a good clear resolution making them look high quality and not "custom made." The store was also very friendly and helpful with getting my custom images and processing my order. Would strongly recommend, and buy from again.