We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
VERY GooD quality!! Super FAST Shipment.
Good sneakers, recommend
Goods receipt such as in picture. Advice the store does not make me upload photos
Our 44 need 11. AND everything else was great!!!! Not the first time!
Top size well very light
Only took 12 days from order to delivery! Good merchant and shoes, would recommend!
Sole tonkovat, but in general are good. Put insole, which more of these cross-everything is overjoyed. Sorry, the season is over-but nothing wait next.
My feet are 44, size 45 just fit. Strong odour.
velly gud shoes.
As I have found, people do not buy it… ABOUT. Sole they do without rubber and it is on the pavement erased in an instant.
really cool sneakers
very good thanks
awesome love the product will be getting more
Look the same as the picture but feel like the price so it is a good product
Thank You Very Much!!!! Order first and very satisfied! Size corresponds to order more.
Very good, arrived very fast. 25 days
Good quality, pretty fast delivery, expecting anyway a plus size
Really nice trainers for the price very very light weight
Hi! This is to advise that my order has arrived. I appreciate your services. Thank you. David
Good store, good quality. Recommend
The shoes left an intense and very unpleasant chemical smell.
Zakazavayu second time the same size. But this time came in short 1 cm
Fits perfect !! Nice shoes .
Good quality but too small!!
superb shoes . very light. the sole is super soft. durability yet to be tested.
Good light trainers. Wide of the bow. Well-regulated затягиванием lace. Neat. No bad smell. Do not stick out. Comfortable shoes. Come packaged in pupyrku. Size 42 suitable for 40.
Excellent and comfortable, recommend buying
Still unproven much. Present a light odor to plastic
Quality is good, but 11 butt size 46 size instead of 47
fab true to picture really good quality
All as described. Size 11 fits well to EUR46. Almost almost weightless - mass of one shoe of size 11 is just 200 grams. 16 days delivery to Moscow by China Post Registered. Reliable store, thanks a lot
20 days arrived. Getting full.