We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Third time to purchase
Exactly as described! Fits! Thank You
Satisfied with the purchase, do not wear, heat forward.
Excellent shoes. Some demolition, ordered a second.
All OK. But why do not guess… Ordered the 41 foot, and received 43 size. Relying on malomerki, but turned out to be fit, even a little bolshemerit.
Each șey OK buy satisfied tafsiye
The parcel was little more than a month, тапси soft and light, like, fully comply with the photo and dimensional grid store.
Sorry that ended in the summer. Have to wait for the next. Very good shoes, sneakers.
My husband like, by holes breathable foot comfortable sole. Now will be ordered for relatives
Beautiful shoes breathable and very comfortable. Great store.
PERFECT AND FAST, THANK YOU
Super Size quality is excellent
excellent product. thank you store.
Light, soft, comfortable. The Only Thing that does not match the size. my foot 26.5, read reviews, realized that must be ordered by size. Ordered 25.5 but they were too big.
Ordered two pairs of the same size. The reality is that a couple more than others. Labeling, and actually shoes are different. To Wear uncomfortable. Front rise is not elastic. The strip is not easy. IN general, photos on the site and the reality is very different.
Shoes are very soft. Sitting at the foot of a little loose. Looks pretty well. Although the delivery hesitated, but that's okay (packed in plastic bubble film). Until I am satisfied!
I liked it, convenient, easily.
I'm very satisfied! Thanks a lot!! They are beautiful and I hope they will do the job for enough time...
A very nice product at a reasonable price.
light, made perfectly. good rubber sole. very satisfied. size 1 over used to take, подошли very good. to store. lightweight, comfortable, rubber outsole good. size 1 on took more, very good. i am satisfied. the seller thank you.
excellent quality, easy to wear, fast shipping recommend.
what are NETHERLANDS More ADVERTISING presents the dress
I am much greatful for that. Nice design comfrtable and good quality.
Very nice shoes, they fit well and are comfortable.
goods come like. but slightly tight. a so good.
thanks u so much, fast respon n always success..
thank you all good
half size table врет store. 4 sneaker yourself and
thank u i really like it
like shoes, light, interesting, came quickly. to buy
all is excellent. size,
the length of the foot 27 large 38.5 little заказала need what would be here are 38 can