SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-15 Business days |
| Canada, Europe |
9-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of whoomart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of whoomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
It went very, very long! But, after all, it came
Everything is super!
Excellent headphones for their money, everything works perfectly. Delivery is fast.
The sound quality is comparable to any low to middle range of headphones, they go loud, the sound is clear, calling and talking is not and issue but these aren't the music lovers depth headphone, if you want great sound quality with deep base you are going to have to shell out more than $23 for that. I have Beats, I have mid range and I have lower cost headsets, these are great quality for the price, but they aren't high end music quality, not that you should be expecting that for this price point.
Small budget friendly Bluetooth earphones. The earphones itself are about 5cm long and the case about 4cm. Comfortable to wear and also small enough to take them anywhere. Great fit even though in ear headphones never fit me.
Normal cloth case for glasses or phone. Per cent
Item match the description. Buds pairing is very easy. the sound quality is great. The buds were left with 70% charge, but the charging box had no charge at all. It is possible that charging box battery is dead. I will see that during using.
Cool headphones!!! i ordered my wife, then a friend and myself, too, i just drag from them)))
Excellent headphones for their price. The sound is pleasant. Connection with iphone 8 + instant. At first it was synchronous, but then it left, probably the bodies were discharged or the earphone was alone. Sit in the ears clearly, i'm happy. Only sent the store for a long time, but even with this account they flew very quickly.
The first impressions are good, play well for their price, went for a short 19 days to the krasnoyarsk territory. See how much проработают
Thanks to the store, the headphones came in proper form) the sound quality is very good, satisfied!
I was skeptical, I have purchased some bluetooth wireless headphones recently for triple what these cost me and had nothing but problems with them but I thought it was worth the risk for less than $25. I was VERY pleasantly surprised with these.
I ordered a cover for $0.01. Reached 60 days to moscow (tracked only in china). Packed simply (without any bags) in a postal envelope with a puffy layer. The quality is normal, made quite neatly. Purchase satisfied.
Really very good sound ears for their price.
Came for 3,5 months
The product is really good easy to use and wear!
Will go
Order received. I am very satisfied with the store and the service of the store!
very very superb product I received in 10 days sound quality is amazing tones and bass are very very nice bass is more than I expected wonderful product at this price range no one can give at this price range sounds are equal to branded products like Sony and Samsung touch option is amazing touch sensitivity is very good worth buying thanks aliexpress for selling such a worth product and ur service too!!!
Left oooochen for a long time, but came, print shabby, the cover itself as from one place, and pofig, thanks to the store for the honestly sent cover
Very cool headphones, the sound is good and melodious. I'll listen longer, i'll give you a tip about them.
I liked it very much, i recommend it unequivocally!
Ok!
For 1 cent got a bag for anything, just spin. Excellent quality by the way.
Great store! I received the order and very satisfied with the service of the store!
The product corresponds to the description, thank you Seller
Class!
Before tatarstan during the week came, the sound is excellent, connected immediately. When talking, the sound is clean.
Delivery three months.
The Earphone arrived in a very send packing. The Sound is surprisingly well. The Sound quality is really great. Very comfortable wear. It creates no Pressure on the ear. The Headphones are quite easily. Simple Installation and Operation.
I was excited to get these headphones because i clean a lot of my music while my 2-year-old doze and headphones mean i didn't wake it up. First, they fit comfortably in my ear, no strange swings are required. They synchronized well with my phone, i did not need to do anything special. It was great to clean the bath without wires on the way.
Delivery in 9 days to mo. Took two pairs at a discount, though the second pair is late. The sound will not say that i liked it, but i will not say that it's bad, apparently because there were more expensive headphones. I think they can be compared with xiaomi redmi airdots by sound, but xiaomi at a high volume sound quality is lost. For such a price the goods are satisfied.
Headphones with good sound. charging about five hours. comfortable. in general, everything is fine, the store level is super. i recommend.
These headphones really surprised me! It was very easy to configure with my iphone, and charged very quickly. The purity of these headphones is really good, not like some of the cheaper ones. The fact is that it enters and back storage looks very smooth. Many additional headphones in case the old ones are damaged or lost. Really impressed-i would buy them again!
Packed was good, but the post of russia as always (super neat) the box was wrinkled, but inside the whole. The product as in the description while everything works the sound is good, everything is adjusted quickly. The store respect the goods came in 10 days, while everything is fine.
Everything matches, packed well, in action until checked, i think everything will be fine
Headphones cool! With the store communicated, answers questions. Friendly, responsive, really liked everything! The sound is cool. Charging keeps for a long time. I ordered two more sets of boards. Thank you!
Headphones as in the description. Everything is super. Delivery less than a month. Ordered 20.09-27.09 profit. Good sound. The order is satisfied. Seller recommend.
After using these earphones for over 4 days now, i am surprised at not only how light the earbuds are but also how clear and well leveled the audio is. With most genres of music,the highs are not that bad, bass is not too overwhelming,like the way some budget earphones pack a load of bass within their headsets and the mids also are pretty good too. i did take a gamble buying these but i'm glad i did.
The charge case is light and compact and allows charging of both units many times. While using these earphones at work and while working out, they felt comfortable within my ears and they only ever fell out once. The tip for the best sound quality is to have the correct size earbud fitted, this will also enable the earphones to stick within the ears. The overall package,design,simplicity of use during any routine is the stand out reason why i think these earphones are quite good.
Yumi rules! Retail packaging is very high quality, even there are paper seals. Came charged. Contacts on the ears and top buttons in protective films. Checked. Working. It seemed that not very loud (ears are very small), but this is the original impression, because. Put it in the box, until the best time. I recommend
I bought it as a gift to a friend. It looks very delicate and refined. It is also portable. My friend likes it very much.
these are really nice earbuds, small and compact in design and sound quality is really nice. I am not too much into music but I use these earbuds for netflix and watching youtube videos etc and they sound great for me.
Been using for a few days and so far I am very pleased with these. The price attracted me, have not tried the more expensive kind so can't compare sound quality, but they are good enough for me!
These wireless earphones arrived in a very small black box with case and earphones on top and instructions and cable underneath. The earphones are very small so are unobtrusive and fit comfortably. The case and earphones have a glossy black finish to them making them look very sleek and high quality. Overall, for the price these earphones are fabulous and the wireless function is very convenient.
connection is good as well, I've used them in few feet distance and they works fine. Overall nice earbuds
I like the case when they came and this case is also a charging station. Very convenient. They fit well into my ears and do not fall out. I like how they easily connect (blue tooth) to my phone i 8 and my ipad. I tried them once in the shower, and i had no problem.
The headphones are cool. Too many bass. Fixed by a third-party player. The sound is great. Very loud. The goods are satisfied. Order guys, you will not regret. While yuzaya. Packing approx. Brought the courier. Everything is fine. Delivery 12 days, unexpected.
The parcel went more than a month. The headphones themselves are very good, everything works, with the phone connected without problems. Sound as in wired headphones medium. Tried to leave meters at 15 all well audible signal not to get lost. Headphones liked!!!!
Fantastic earphones... it was pleasantly surprised. Great to hear good music and also to the maximum volume will not warning no distortion sound. Come in a small black box where inside we find the header which acts as the powerbank charge for earphones, A USB cable to charge the header, italian powerfully simple instructions and cuffiette varying in size so you can change and obviously the 2 small earphones.