SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Whoomart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order arrived very quickly in the Tyumen region about two weeks. The Seller sent the goods the day immediately sent the track to track. Бондари sat well. Its 48-50 l took. The most. The Back is like holding. THE plus sign that pulls tummy a bit. IN general, the purchase I happy. THE pharmacy bandage is 5-7 t. p
Better than expected.
Shipping 3 weeks. Quality is. Height 180, waist 100. Size L is OK. Hard back.
SUPERB!!!
Shipping-not could blink!!!))) Like everything well. No of curves. Thread climbs. Excellent)))) About The impact on posture?? Say a month or two.
Quality is OK but if you have a belly its uncomfortable to wear. Otherwise is OK. Time show if this is good or bad.Its not put you to a good backspin position, only support your current status, remains you have to cencentrate to your back itself.
good
Just received goods, as it will dress XS, later накатаю couple lines if you forget, shipping female a single song from Chinese, заебывает wait, the other 2 weeks, immediately exhausted wait, no contact with the sell why? do not see any sense to buy recommend if you are willing to wait, but bitch on his health not save so sho you can wait
Fast High Quality
good product, and fast delivery, thanks
Fantastic thing. It's perfect. Now I am waiting to see if it really give some good result. I've been using for 2 days now and I can feel the difference of when I am wearing it.
My experience dealing with the store was extremely positive. I love the product and I am planning on introducing it to everyone.
Arrived fast. Still not tested. Good product, we will see if it works.
Goods come quickly. Holding back well, but you have to get used to it.
Items come in a month. Quality is excellent, but not ugodal, could be one more. With the growth of 185 and waist 93 cm. Took L. Super. Recommend, even for prevention
good
Material-10/7 Design's/9 Comfortable's/9
Product is customized Bonnie having to look at will know and shipping is fast summer
Fast delivery good quality a little too big but not critical in general, store recommend.
This brace does not force you to have good posture. It reminds you to have good posture, and support you when you assume a good posture. I am an old person with back muscle pain. I used it twice yesterday about an hour each time. After some time, the muscle on my upper back relaxed, and the pain is gone. I shall use it everyday from now on. I am very happy with the result.
Perfect fit and does the job
good product
Mega fast shipping to Moscow region 4 days, the apartment. Concealer for the money super, under your arms and rub
Size a little smaller than needed. But still perfectly
This is the fastest delivery i have got from Aliexpresss. It was delivered within 2 1/2 weeks. The quality of the product is amazing. It looks and feels durable and the store delivers everything as promised on the website. I would recommend you go for it.
all good
Thank you! Good price and quality! Good store! I'm happy! It is really good!
Goods is good, no smell. Came during the right to home, courier called, warned, joke bolshevat for me, although growth of 180 and Weight 72… Thank you for goods, store recommend
Corset fit, delivery fast. The Only negative rubs armpits and neck will wear a T-shirt. And everything is super.
it is really useful
Very good quality and very fast delivery thank you very much
Order came unexpectedly quickly. All high quality made. At First it was strange husband. Now go a few hours a day. Height 175, weight 63, ordered M
Same product description, comfortable in use
Delivered quickly, courier. The funny thing is, but need to guess. Satisfied with the purchase.
Shipping in Tatarstan for 6 days. Goods in the description, quality excellent, size M for Height 175 fit perfectly. Great store.
good
Super Fast shipping meno one week
Arrived very quickly. Its functions are performed well
Good, goods, come quickly, comfortable to wear.
Come, not dressed, but made good, no smell. All match the description. Thank You
good quality product - took 10 days to get to nz
Arrived sooner than I expected. My only complaint is instructions are not that clear. I am otherwise satisfied.
Perfect product and very quick delivery! Thank you!
All Super run
It really works and helps to keep a good posture.
Almost guessing. Seller super
Concealer came in зиплоке, who was in the package with pupyrkoy; The brochure instruction. Delivery from stock in Russia for 4 days, Courier brought to the door.
Produit correspond à la description, arrivé dans les temps, rapport qualité prix parfait., et la sensation au porté au top. J'ai pris du L pour 1m88 88kilos. DearHealth Store Thank you ! Delevery, the product, the feeling when i wear it, everythings on top ! i took size L for 1m88 per 88kilos. Thank you, Alexi Hu and Hu Chang Xi Greetings DearHealth Store.
The Back posture corrector belt is Very comfortable but unfortunately it's short for i am 173 cm in tall and my weight is 75 kg. I placed my order 6 weeks ago and i ordered a large size of the belt but it only covers the upper part of the lumbar. However, i recommend the product and the store but the manufacturer should pay more attention to the sizes on scientific basis in order to meet the largest possible segments of the globe taking into consideration the gender, the international and regional genetic factors of body sizes, the BMI and the medical special cases . Thank you.
Many thanks